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APCO Institute Registration Policy

APCO Institute Registration Policy

• Payable in U.S. Funds.
• Payment must be received prior to the course start date to guarantee registration.
• Accepted payment methods include:
  
  • Credit Cards
  • Bill Authorization Form (BAF)/Purchase Order (PO) must be uploaded during registration or may be emailed to institute@apcointl.org.
  • Checks can be mailed to:
        APCO International
        Attention: Accounting
        351 N. Williamson Blvd.
        Daytona Beach, Fl 32114.
    

• All cancellations must be submitted in writing and may be emailed to institute@apcointl.org.
• Any registration cancelled more than 21 days prior to the start of the scheduled course will receive a refund minus a $25.00 administrative fee.
• Cancellations less than 21 days before the course will receive a 50% tuition refund.

• Only one transfer or substitution is allowed per registrant/per course.
• Transfer/Substitution fee: $50.00.
• If transferring/substituting within 10 days of the course start date, a late fee of $25 may be applied.
• Transferring between training methods (Online, Virtual, Co-Host) may result in additional fees due to the varying costs of each modality.
• This policy applies to all APCO Institute courses, programs and seminars without exception.

• Courses may be cancelled up to two weeks prior to the published date at the APCO Institute's discretion.
• Courses may be cancelled less than two weeks prior to the start date, or on the start date due to unforeseen circumstances beyond the APCO Institute’s control.
• The decision to confirm or cancel a Co-Host course is made three weeks prior to the course start date and is dependent on the number of registrations received.
• Registrants will receive a full refund or the opportunity to transfer to another course when registered for a course that is cancelled by the APCO Institute.
• Students are required to complete the course rules, course evaluation and final exam via the APCO Institute Online site.
• Students will have 48 hours from the end of instruction to complete the final exam and must be completed by 17:00 Eastern Time.
• Students who encounter difficulty completing the final exam by the deadline should email cohost@apcointl.org for assistance.

• Any registration received within ten (10) days of the course start date of the course will receive a $25.00 late fee and must be included with the tuition payment.