Skip to main content
Login

My Classes Taken
My Classes Instructed
My Agency Training
My Agency EMD Program
Online Training
Webinars & Recordings
Emerging Technology Sessions
Nexus Sessions
Schedule & Registration
Course Bundles
Registration & Cancellation Policy
Order Books (Instructors Only)
Submit Agency Class
Career Instructor
More on Institute...

Excellence in 9-1-1: What AI Adoption Can Teach Us - Webinar - #80510

Many of APCO's webinars are free or discounted for Full and Associate Members. Sign up yourself or your staff for membership.

 

This class is no longer available for registration.
See the Schedule and Registration page for upcoming courses.
May 07, 2026 - May 07, 2026
1:00pm - 2:00pm

Additional Info:

Link to recording:

Join leaders from 9-1-1 emergency communication centers for a focused discussion on how their agencies evaluated and adopted AI tools for public safety and mission-critical communications.

Moderated by Casey Rives, client solutions consultant at Eventide Communications LLC, this first of two webinars will examine how panelists assessed their agency needs, identified viable solutions, and moved implementation and deployment forward with clear goals.

Panelists will discuss how they gained support across leadership and staff, approached funding and set benchmarks to evaluate progress throughout the rollout. The conversation will also cover early impact data, lessons learned from deployment and the practical considerations of introducing AI into communication centers.

Webinar attendees will come away with clear, experience-based insights to help guide them in making informed decisions about AI adoption, with an emphasis on accountability, responsible execution, and true operational value.

Sponsored by
Who Should Attend: 9-1-1 professionals, including telecommunicators, supervisors and center managers.

Panelists:
  • Becky Neugent, CPE, 911 Director for the Autauga County Emergency Communications District
  • Heather Cressall, ENP, CMCP, Communications Supervisor at Los Altos Police Department
Moderator: Casey Rives, Client Solutions Consultant, Eventide Communications LLC
Back